Microgold offers technical assistance on a number of different levels depending on the tech support package that you purchase with your software. Many questions can be answered by simply reviewing the topics under our FAQs. We can be contacted by phone or email, or through the web interface.
| Tech Support Packages |  |
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| Microgold's three tiers of service are outlined below. Select the option that corresponds with your techsupport package. Your inquiry will be sent by email to ourTechSupport department. You will receive an answer within 24 hours. To purchase a TechSupport package, click below. | |
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| Gold Tech Level 1 | |
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| 2 FREE calls to Microgold Technical Support Line. Free email inquiries for 60 days. Unlimited access to all online tech support areas. FREE | GET HELP |
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| Gold Tech Level 2 | |
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| 10 FREE calls to Microgold Technical Support Line. Free email inquiries for six months. Unlimited access to all online tech support areas. BUY IT | GET HELP |
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| Gold Tech Level 3 | |
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| 20 FREE calls to Microgold Technical Support Line. Free email inquiries for one year. Unlimited access to all online tech support areas. BUY IT | GET HELP |
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| FAQs | |
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| WithClass FAQs | |
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| This section covers frequently asked questions about using WithClass. It includes some tips and tricks, as well as how to use some of the more common features of the tool | |
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| VBA FAQs | |
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| This section covers frequently asked questions about how to utilize VBA with WithClass. Examples include accessing different UML components inside of WithClass's COM model. | |
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| UML FAQs | |
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| This section covers general information about the Unified Modeling Language and some of the history behind the system. It also defines some commonly used terms of UML. | |
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| Object Oriented Programming Glossary | |
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| A glossary of some common terms in OO and UML and their corresponding definitions. | |
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| Creating EJB Applications in WithClass | |
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| This is a tutorial on how you can use WithClass to help you design and create Enteprise Java Beans. | |
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